10% 0f every sale will be donated to mind via work for good
REFUND POLICY
A legal disclaimer
Return and Refund Policy
Effective Date: 3/05/25
Thank you for shopping with Brave London. We strive to provide you with high-quality products, and your satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Returns
Eligibility for Returns:Items can be returned within 30 days from the date of delivery. To be eligible for a return, items must be unused, in their original condition, and with all tags attached.
Non-Returnable Items: Certain items are non-returnable
2. Return Process
To initiate a return, please follow these steps:
1. Contact our customer service team at Brave.streetwear@hotmail.com to request a return authorisation.
2. Provide your order number and details about the item you wish to return.
3. Once your return is authorized, you will receive instructions on how to return the item.
4. Pack the item securely, including any original packaging, and ship it to the address provided in the return authorization.
3. Refunds
Processing Time:Once we receive your returned item, we will inspect it and process your refund within 7-14 business days . Refunds will be issued to the original payment method used at the time of purchase.
Shipping Costs Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of return shipping will be deducted from your refund.
4. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process mentioned above and place a new order for the desired item.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may include a replacement or refund.
6. Contact Us
If you have any questions or concerns regarding our return and refund policy, please contact us at: